**Shipping and Returns Policy for HealthyLifeCo**
Last Updated: [20/01/2024]
### Shipping Policy
#### 1. Shipping Destinations
HealthyLifeCo currently ships to addresses within [Ajman – Sharjah – Dubai]. Please note that shipping to some remote areas may have additional charges and longer delivery times.
#### 2. Order Processing Time
Orders are typically processed within [2] business days after payment confirmation. Please allow additional time during peak seasons or holidays.
#### 3. Shipping Methods
We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be calculated at the checkout based on your location and chosen shipping method.
#### 4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by clicking on the provided link.
#### 5. Shipping Costs
Shipping costs are calculated based on the weight of your order and your delivery address. The shipping cost will be displayed at the checkout before you complete your purchase.
#### 6. Customs and Duties
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the recipient and vary from country to country. Please check with your local customs office for more information.
### Returns and Exchanges Policy
#### 1. Return Eligibility
If you are not satisfied with your purchase, you may return the item(s) within [2] days of receiving your order. To be eligible for a return, the item(s) must be unused, in the original packaging, and in the same condition as received.
#### 2. Return Process
To initiate a return, please contact our customer service at [info@healthylifeco.net] with your order number and reason for the return. Our customer service team will provide you with instructions on how to return the item(s).
#### 3. Refund or Exchange
Upon receiving the returned item(s), we will inspect them and notify you of the status of your refund or exchange. If approved, refunds will be processed to the original payment method. Exchanges will be shipped once the returned item is received and inspected.
#### 4. Return Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
#### 5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [3] days of receiving your order. We will provide instructions on returning the item, and a replacement will be sent or a refund issued.
### Contact Information
If you have any questions or concerns about our Shipping and Returns Policy, please contact us at [info@healthylifeco.net].
By making a purchase on our website, you acknowledge that you have read and agree to our Shipping and Returns Policy.
[20/01/2024]
